Introduction
 

 

 


The facts. The figures. The stats. The success.

The Conversion Model

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is the leading and original measure of customer commitment

o Internationally recognised as the most widely used customer equity measure
o The first measure of commitment to be launched to the marketing world

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is supported by the largest marketing research network globally

o Sold from over 230 offices in 65 countries
o Combined turnover of the Conversion Model network = $1.2 billion

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has an unrivalled track record

o Over 7 400 projects sold worldwide

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is endorsed by the world's leading multinationals

o Used by over 90 of the world's leading multinationals
o Used by 80% of the world's most valuable brands

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can be applied to any market

o Used in over 90 countries ::: Source: "Intebrand - The World's Most Valuable Brands Survey 2003"

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can be applied to any product or service category

o Used on over 300 product and service categories

:: is the only customer equity model with an academic and theoretical foundation

:: has been validated


The Conversion Model questions can be integrated into all types of marketing research

::  The same questions are applied to all markets and all categories.
::  It is quick and easy to classify respondents.
::  The questions take only 5 minutes to administer.